Help

How much do J-vites cost?

Is Jathi free?

Jathi is free to download and explore. And, for a limited time, we are offering one (1) free trial J-vite. After you download Jathi you can send one J-vite free of charge.

How do I buy a J-vite? 

J-vites can be purchased directly from your iPhone by tapping the Buy Invites button on the Guest & Invite Settings screen. Use the  buttons on the Buy Jathi Invites screen to choose the number of invites you want to buy and the invites are added to your account.

 

What is the cost of J-vites?

The cost to send a J-vite is less than the price of a first-class postage stamp.

Here is the price structure:

 

No. of j-vites Price
1 Free*
3 $1.00
8 $2.00

 

What are the technical requirements?

Jathi 1.0 is a mobile only application and it has been designed to take advantage of the user interface and features of the iPhone. It is compatible with iPhones with iOS 4.0 or later.

What is Jathi?

Jathi is short for “joined at the hip” and takes the world of einvitations in another direction. It is a mobile-only iPhone app that helps you create a Jathi e-invitation that we call “J-vite” for short. A J-vite is a custom-designed e-invitation you can send to a friend or loved one for a get-together – but one that is just for the two of you.

We also love the fact that Jathi means a dance movement and nutmeg in Hindi.


Create a Jathi e-invitation (J-vite)

How do I create a J-vite?

Once you create an account, press the Create Invites button from your home screen and select your guest.

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Pick a category for the invite such as grabbing something to eat, let’s play, or it’s a surprise. Once your category has been selected, choose a more specific type of activity. Activities are based on the selected category, so you can pick something like dinner or a movie or going for a jog. You can even enter your own custom activity in the Other field and tap Go.

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Once you have decided on the type of activity, you need to enter a title for the invitation and then choose the location where you want to meet. The title is a free form field and can be anything you want. Whatever title you create will display on the J-vite itself as well as on your calendar and invites list.

Choosing a location for your activity can be done in any of four ways from the Select a Location screen. You can choose one of your saved locations such as Home or a favorite restaurant by tapping the entry. You can also manually enter a location by pressing the Enter a Location button and filling in the details. If you have a place in mind, tap the I Know a Place button and you can search by name or proximity to a zip code. Just select the location and all the details are saved to your invitation.

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The final method for choosing a location is to utilize Jathi’s connection to Yelp® to find new places, read reviews, and select new places to meet. Press the Help Me Decide button and enter a zip code. You can then choose to search for places within 5, 10, or 15 miles of the selected zip. Choose the type of restaurant or activity you are looking for and Jathi will search Yelp for places matching your criteria within the selected area. You can then scroll through your results, view ratings, see pictures, and read user comments before deciding on a place. Then just select the location and it will be added to your invitation.

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Now that you’ve chosen the “Who” and the “Where”, it is now time to choose the “When.” On the Select the Date & Time screen, press the Choose Time and Date button and then use the calendars to select when you want to meet. You can also choose when you want this invitation to be delivered, as well as scheduling a reminder for yourself prior to the activity.

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To further personalize the invitation, you can add artwork to your invitation. Choose any picture from your iPhone or browse our  Artist Gallery to choose the perfect image. Jathi contains a wide variety of images and even has seasonal artwork to help you find the right picture for the selected activity.

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Finally, you can add a sentiment to the invitation as part of the message. Jathi provides a list of sentiments to choose from or allows you to enter your own message. Jathi will allow you to review your fully completed invitation before it is delivered. To make any change, press the Edit button next to any portion of the invitation and you will be taken to the screen for that section. Once you are happy with your invitation, press Finished and the invitation will be delivered to your guest.

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How about providing a “create a J-vite” example?

It’s easy to create a custom J-vite. Let’s walk through an example to see how it’s done.

First, from your list of close friends, family and loved ones select your guest. Let’s say you just got back from a business trip and want to spend some time with your daughter. Next, you will be given a range of activity categories to choose from, such as “Go,” “Eat” or “Play.” Under each category there is a choice of activities, such as “Weekend Getaway” under “Go,” “Ice Cream Shop” under “Eat” and “Hike” under “Play.”

For this example, you choose “Eat” as your activity category and “Ice Cream Cone” as the activity for you and your daughter.

Design your J-vite. There are over 100 beautiful artwork designs to choose from, including those from award winning artists. You can match the look of your J-vite to the activity and your guest. For your daughter you could choose a big bowl of ice cream or maybe a bright, fun design with flowers and polka dots.

Choose a message from the selections provided, such as “Let’s go to the ice cream shop and we’ll share a sundae with a cherry on top” or if you prefer, you can write your own.

Finally, calendar the activity, and send it by email or Facebook. Wait for a delighted response from your guest. They can accept the invitation date and time or reschedule. Once the activity has been scheduled use the Jathi bulletin board to chat and post pictures pre and post your time together.

How do I use the Yelp location search feature?

On the Select a Location screen, you can manually enter location details, choose a specific place, or search for a new spot to meet. To use Yelp to help you find a place, press the Help Me Decide button to search based on a specified location and the type of place you want to go.

The Select a Location screen will search Yelp for businesses meeting your criteria and will display a list for you to choose from. Press any location to view photos, check out the ratings, and read user reviews. Once you’ve found the right place, simply press the Select this Location button to add it to your invitation. You can tap the Back button at the top to return to the search results or press Start Over at the bottom of the screen to begin a new search.

How do I create a Jathi account?

On the Welcome In screen manually enter your email, password, first name and last name fields and press the Create Account button. You will receive an email from Jathi confirming your account information.


Customize your J-vite

What do I do if the activity I want is not on the list?

The Choose a Category screen allows you to input your own custom activity choice in the input field labeled OTHER. Once you type your activity, tap the GO button. All actions and choices thereafter will be inputted manually.

What if I want to invite more than one guest?

You cannot. Jathi is designed with the idea of connecting two people. It helps you to schedule one-on-one time for you and a loved one as opposed to spending time in a group.

Am I able to use my own artwork or photograph in my J-vite?

Absolutely. The Pick Your Artwork screen allows you to choose from Jathi’s gallery of images or add your own image. Simply tap the Upload Personal Image button and choose an image from your iPhone’s gallery to use.


Editing you J-vite

Where can I find an invitation that I did not finish?

If you have an existing invite that has not been sent, the Continue Invite button will display on your Home screen the next time you log in to Jathi. Press this button and you will be taken to the screen where you left off when creating the invitation.

How can I edit my invitation before it is sent?

The Review Your Invite screen allows you one last chance to view and change aspects of your invitation before it is sent. Most portions of the invite include an Edit button in the section or the header. Tap the Edit button and you will be able to modify the information in that section. You can change the greeting, select different artwork, choose a different sentiment, edit the titleor modify the date and time. You must start the invitation creation process over again if you want to choose a new location.


Send invitation

Can I import contacts from my address book or Facebook?

From the Select Your Guest screen you are able to manually enter your guest’s email address, use your address book or select a Facebook friend. By authorizing Jathi to access your Facebook account, you can select any of your Facebook friends as the recipient of your invite. There’s no need to import since you will be able to select them from your friends list on Facebook.

How do I add a reminder to my invitation?

When creating your invite, you can choose to schedule a reminder from the Select the Date & Time screen. Just press the Add a Reminder button and choose the date on which you want to receive the reminder. By default, the reminder will be sent out the morning of the selected date.

How can I change the date or time on the invitation?

If the invitation has not yet been sent out, you can change the date or time from either the Select the Date & Time screen or by pressing the Edit button on the Review Invite screen. If your invitation has already been sent, you can reschedule the event from your guests screen. From the Home screen, tap the Manage Invites button to access your contacts list. Select your guest from the Contacts list to view all your previous or currently scheduled events with them. Press the event you want to reschedule and then tap the Calendar tab. You will see the current event details and a large Reschedule Activity button. Tap this button and choose a new date or time for this event. The updated J-vite will be sent to your guest.

Where can I find a J-vite that I did not send?

If you have an existing invite that has not been sent, the Continue Invite button will display on your Home screen the next time you log in to Jathi.

Press this button and you will be taken to the screen where you left off when creating the invitation.

How do I schedule an invitation?

When creating your invite, you can choose when you want the invite to be sent out from the Select the Date & Time screen. Just press the Schedule Delivery button and choose the date on which you want the invitation to be sent. You can also schedule the delivery from the Send screen.


Responding

Will my guest be required to create a Jathi account in order to view the J-vite?

Your guest is not required to register in order to receive or respond to a Jvite. Once your guest receives the J-vite email they will be able to review and respond to your invitation by clicking the link provided. Guests are welcomed to create a Jathi account at any time so that they may also send Jvites to loved ones.

Can my guest forward the J-vite to others?

Yes, but the J-vite link, provided in the invitation email, is available only to the intended guest.

How do I add a reminder to my J-vite?

When creating your invite, you can choose to add a reminder from the Select the Date & Time screen. Just press the Add a Reminder button and choose the date on which you want the invitation reminder to be sent. You can also add a reminder from the Send screen.

When will my J-vite be delivered?

When creating your invite, you can choose when you want the invite to be sent out from the Select the Date & Time screen. Just press the Schedule Delivery button and choose the date on which you want the invitation to be sent. You can also schedule the delivery from the Send screen.


Troubleshooting

I sent my J-vite and have not received a response. What should I do?

First, check your spam or junk folder. If the confirmation email is in either folder please add info@jathi.com to your email “safe list” to ensure delivery of any future emails.

If the Jathi email confirmation is not in either folder please open the Jathi app and go to the Guest & Invite Settings screen. For the Message Received option switch the on/off slider button to on.

Where can I find an invitation that I did not finish/send?

If you have an existing invite that has not been sent, the Continue Invite button will display on your Home screen the next time you log in to Jathi. Press this button and you will be taken to the screen where you left off when creating the invitation.

I didn’t receive a confirmation that my J-vite was sent. How do I know if it was received?

First, check your spam or junk folder. If the confirmation email is in either folder please add info@jathi.com to your email “safe list” to ensure delivery of any future emails.

If the Jathi email confirmation is not in either folder please open the Jathi app and go to the Guest & Invite Settings screen. From the Message Received option, switch the on/off slider button to on.


Jathi Community

How do I stay updated on Jathi news?

We’re on social media! You can follow the latest happenings on Facebook – facebook.com/jathitime, pinterest.com/jathi/ or on Twitter — twitter.com/jathitweets

Also connect with us by viewing our Blog – jathi.com/blog


Other things to know

Contact Us

How do I provide feedback/suggestions?

If you have some suggestions for us, or just want to get in touch because we sound like such cool and interesting folks, you can contact us at info@jathi.net.

How do I report a bug?

Send an email to us with your name and description of the problem that you are experiencing. The more detail the better. Email: help@jathi.com

How do I contact Jathi?

So, if you still have questions or run into any problems using Jathi, you can contact us at help@jathi.com



Privacy

Where can I read the Jathi terms of use?

Please read the Jathi iPhone app Terms of Use carefully before you download, install or use the app. You may read our Terms of Use policy here.

Do you keep my information private?

Your privacy is very important to us. We will only use your name and other information that relates to you as provided in our Privacy Policy. You may read our Privacy Policy here.



Gifts

How do I purchase flowers and gifts from FTD?

Once your invitation has been sent, press the Buy Flowers buttons on Your Confirmation page. You will leave the Jathi application and will be redirected to FTD.com where you can order flowers, chocolates, balloons, or a variety of other gifts, including wine, fresh fruit, or jewelry.

You may also connect with FTD on jathi.com

Can I buy gifts or gift cards?

We do not currently offer gift cards.